American Express is looking to create user-centered experiences and interfaces for products and solutions that improve end-to-end user journeys.
Requirements
- Has at least 1 year of hands-on experience in or with a product design organization
- Is familiar with Figma
- Demonstrates an understanding of user-centered design methodologies, research, and processes
- Proficiency in Figma with experience building organized, component-driven designs
- Portfolio showcasing user journeys and interaction design
- Leverages design tools to deliver artifacts
Responsibilities
- Creates user-centered experiences and interfaces for products and solutions which improves end-to-end user journeys.
- Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products.
- Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing.
- Produces high-fidelity designs for implementation by development teams.
- Analyze user research, business insights and other data to continuously improve customer experiences.
- Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements.
- Creates and maintains UI/UX resources such as content templates, samples and guidelines, to streamline the design process for designers and developers.
Other
- Shares solutions to problem-solving initiatives in an engaging way
- Is a proactive and energetic communicator, with an attention to detail
- Learns to utilize American Express design process, design systems and UX patterns.
- Collaborates closely with product managers, engineers and design leads to understand and deliver against project requirements
- Presents design decisions to peers and partners with support from senior colleagues.
