Uphold is seeking an Associate Product Manager to support the strategy and execution of their crypto on- and off-ramp product, Topper, aiming to provide seamless financial solutions for businesses and their customers.
Requirements
- 1–2 years of experience in product management, project coordination, business analysis, or a related consumer-focused role.
- Strong interest in fintech, payments, or digital product development.
- Analytical and data-driven mindset with the ability to interpret trends and performance metrics.
- Experience or familiarity with fintech, payments, or on/off-ramp solutions.
- Understanding of compliance and regulatory considerations in financial products.
- Basic knowledge of user research or customer feedback collection methods.
Responsibilities
- Support the development and evolution of the product roadmap for Topper’s on- and off-ramp experience, contributing to seamless user journeys for both businesses and their customers.
- Assist in designing and refining product features that improve user onboarding, transaction flows, and conversion outcomes.
- Gather and organize insights from end-users, partners, and internal stakeholders to inform product priorities and feature development.
- Collaborate closely with engineering teams to support delivery of reliable, scalable, and user-friendly experiences.
- Work with compliance, risk, and operations teams to ensure regulatory alignment and operational integrity.
- Help define and track key product success metrics, using data to identify trends and improvement opportunities.
- Contribute to maintaining balance between usability, conversion, compliance, and technical feasibility.
Other
- Excellent communication and collaboration skills, with high attention to detail.
- Organized, adaptable, and comfortable working in a fast-paced, evolving environment.
- Eagerness to learn from senior product leaders and contribute to a global product strategy.
- Fluent written and spoken English.
- This is a hybrid role based in New York, with an expectation of regular in-office presence each week.
