Insperity is looking to solve the business problem of effectively implementing their HR solutions for clients by training new personnel to handle project activities, system configuration, and client training, ensuring successful enterprise project implementations and improved customer experience.
Requirements
- learning the technical skill-set to engage in enterprise project implementations in the future.
- learning to configure systems via SQL scripting and software configuration.
- SQL or FoxPro database experience.
Responsibilities
- Hosts remote kick-off meetings with clients to determine client business objectives for project implementations.
- Creates configuration notes documentation and reviews with more experienced Implementation personnel for any configuration abilities that do not exist in the product and accuracy prior to sending to client.
- Completes setup of the client’s software, getting verification of questions answered by more experienced Implementation personnel.
- Works with Analyst team to learn how to configure ongoing system requests as needed per project.
- Configures interfaces to integrate with existing HR, payroll or accounting systems.
- Tests interfaces to confirm integration is complete.
- Works with Analyst team to tailor formal training to meet the customer’s specifications.
Other
- Bachelor’s Degree in Computer Science/Management Information Systems or related field is required.
- Experience in system integration, HR, Accounting or the computer industry is preferred.
- Technical support or training experience is preferred.
- Solid interpersonal skills to interface with co-workers and customers.
- Ability to manage multiple projects and tasks to completion with minimal supervision.
