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Synchrony's products touch many aspects of a customer experience, and this role will lead the technical execution of the product strategy across a number of teams, focusing on improving core distribution landscape and delivering enterprise solutions for merchant & provider bases, solving complex, cross-functional problems for both merchant & consumer facing experiences.

Requirements

• 4+ years of IT experience or equivalent leadership program experience, or in lieu of degree High School Diploma/GED and 8+ years of IT experience, experience in developing and implementing information systems and project management experience
• Experience in product management, especially technical product management
• Experience working in SAFe / scaled Agile a plus
• Previous experience with both front-end and back-end applications; experience with Fiserv/First Data Credit Issuing Systems a plus
• Experience with JIRA, Confluence and other Atlassian products; fluency in MS Office
• An analytical approach to problem solving and trouble shooting

Responsibilities

• Technical feature design ensuring enterprise scalability
• Engaging with clients to integrate and commercialize products at scale
• Manage a diverse development team consisting of application architects, application engineers, quality engineers, and third-party contractors.
• Leverage Scaled Agile ceremonies to facilitate organization and collaboration across teams/trains
• Ensure all teams are providing outputs which will piece together to the desired Product deliverables and provide end to end QA leadership
• Work with client teams and business to shape client requirements and provide ongoing communication through project execution
• Communicate and facilitate effectively across diverse audiences within and outside of the Agile Team (program peers, key stakeholders, executives, and clients)

Other

• Partner with Product Managers, Architects, and Engineers in crafting Synchrony’s products & capabilities delivering them to market, and launching them at scale.
• Facilitating strategic and tactical conversations among a wide range of business and technical stakeholders, converting customer needs and business requirements into a technical roadmap, and collaborating across multiple Agile Release Trains and Agile Delivery Teams to deliver these features/capabilities.
• The ideal candidate will have a strong project management background with a technical background, as well as a proven track record of delivering critical initiatives in Agile at Scale.
• Coach Agile behavior, leading by example
• Keep Agile Delivery Teams/Trains focused on concrete priorities while keeping outside influences from disrupting and actively identify and remove waste and distractions