Zachary Piper Solutions is seeking an AWS Cloud Developer to design, develop, and implement cloud-based contact center solutions using Amazon Connect and AWS services.
Requirements
- At least 7 years of hands-on experience with AWS cloud technologies.
- 3+ years of direct experience with Amazon Connect.
- Proficiency in development using Node.js, Python, or Java for at least 3 years.
- Demonstrated expertise in designing call routing and messaging systems.
Responsibilities
- Architect, build, and deploy Amazon Connect workflows and configurations, including updates to applications, forms, user interfaces, access permissions, policies, and other components to align with client needs.
- Evaluate current systems and suggest improvements or new features to optimize performance and functionality.
- Maintain and refine existing processes in response to evolving business requirements or platform upgrades.
- Lead requirements gathering sessions, analyze business needs, and document technical specifications.
- Create and implement customized solutions within the ServiceNow platform to support operational goals.
Other
- On-site in Woodlawn, MD.
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related discipline.
- Minimum of 7 years of experience working within large-scale enterprise environments.
- Strong communication and collaboration skills.
