Lowe's is looking to solve the problem of efficient store operations, excellent customer service, and effective team leadership in their retail environment.
Requirements
- Experience providing direction or supervision to teams (with or without direct report responsibility)
- Experience supporting or participating in the process of training, mentoring and developing associates
- Experience working cross-functionally
- Ability to obtain sales related licensure or registration as may be required by law
- Experience supporting front-end or back-end operations in a retail environment
- Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.)
- Experience working in the home improvement retail sector
Responsibilities
- Oversees and drives efficiencies in front-end operational activities (e.g. check outs, returns, overrides, till audits, PUIS Desk or product staging for pickup in store, etc.)
- Oversees and drives efficiencies in back-end operational activities (e.g., receiving and stocking inventory, assembling product, controlling freight flow, area recovery, delivery staging, etc.)
- Ensures that back-end operations do not impact the customer or the customer’s ability to shop the store (e.g., the floor is clear, items are stocked)
- Drives completion of activities that ensure efficient disbursement of product from receiving to sales departments such that shelves and top stock are consistently replenished (e.g., receiving/unloading of freight, stocking)
- Ensures products are stocked and fronted according to planograms, moving top stock down when necessary, taking note of areas where merchandise is low, and keeps aisles clear and neat
- Drives the completion of activities that support an efficient and safe delivery process (e.g., pick and stage product for delivery)
- Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency
Other
- High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
- 3 Years experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
- Ability to work in a fast paced, dynamic retail environment
- Ability to adapt quickly and effectively to work challenges and organizational change
- Ability to obtain sales related licensure or registration as may be required by law
