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Backend Software Engineer - Customer Service Platform - Usds

TikTok

$136,800 - $359,720
Aug 26, 2025
San Jose, CA, USA
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The USDS Global E-Commerce Quality & Engineering Efficiency team at TikTok is focused on enhancing the quality and efficiency of their global e-commerce operations in the US. This involves ensuring the stability, performance, and reliability of their consumer-facing products, as well as improving the underlying engineering processes and tooling.

Requirements

  • Industrial experience with a general purpose programming language, preferably Java and Golang
  • Deep understanding of common open source distributed middleware and components such as MySQL, MongoDB, Redis, and MQ
  • Experience working on distributed cloud services
  • Understanding of algorithms, data structures, and their time and space performance
  • Good understanding of large scale backend service design

Responsibilities

  • Improve system design and architecture to ensure high stability, performance and reliability of the CSP product
  • Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development
  • Assist other RDs in self-testing/joint debugging in Tiktok-US environment
  • Trouble shooting and Oncall support
  • Update software, enhances existing software capabilities, and develops and directs software testing and validation procedures.

Other

  • Hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department.
  • Agile, quick self learner, highly self-motivated with strong sense of product ownership and creative problem solver
  • Deeply passionate about software coding/development and building great mobile/web applications
  • Ability to perform independent research to solve complex technical problems
  • Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment