Mastercard is looking to hire a BizOps Engineer II to ensure system reliability, performance, and operational efficiency by implementing SRE practices, automating manual operations, and collaborating with product and platform teams.
Requirements
- Coding experience in one or more programming languages such as Java, Python, or Go.
- Familiarity with cloud platforms like AWS, Azure, or GCP.
- Experience with Message Queue (MQ) technologies like RabbitMQ, Kafka, or similar technologies.
- Experience with observability tools like Splunk, Dynatrace, Prometheus, or Datadog.
- Knowledge of industry-standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, and Artifactory.
- Understanding of client-server relationships, network concepts, and operating system navigation.
- Familiarity with Kubernetes and configuration management tools.
Responsibilities
- Demonstrate and innovate SRE practices by collaborating with stakeholders to implement important SRE principles and objectives and create new practices where applicable.
- Partner with product and platform teams to define and track service level objectives (SLOs) and indicators (SLIs).
- Monitor and manage system reliability performance, ensuring systems meet SLOs.
- Communicate reliability concerns and their potential impact with key stakeholders.
- Promote the prioritization of reliability throughout the software development life cycle.
- Design, code, test, and deliver solutions to automate manual operations.
- Participate in on-call rotations, provide support for SRE systems, and lead or participate in post-mortem incident analysis.
Other
- Ability to work with development, operations, and product teams.
- Strong verbal and written communication skills, including the ability to explain technical issues to non-technical audiences.
- Critical thinking skills and a proactive approach to problem-solving.
- A mindset geared towards continuous improvement and learning.
- Ability to work effectively in a team and share best practices
