PNC is looking to hire a Branch Manager III to manage and lead branch performance, drive growth activities, and ensure a positive customer and employee experience.
Requirements
- Accountability
- Banking
- Client Counseling
- Customer Experience (CX)
- Customer Loyalty
- Decision Making
- People Management
Responsibilities
- Manages and leads priorities through planning and execution to drive all aspects of branch performance including growth activities for outside business development.
- Executes relationship management activities with new and/or existing consumer and business clients to grow sales, revenue and market share with relevant sales goals, deepening share of wallet in accordance with enterprise core values.
- Leads and coaches a high performing team that drives acquisition of growth, mitigates risk, develops and maintains collaborative eco-system partnerships and promotes employee engagement and positive consumer/business experiences.
- Through discovery conversations both proactive and reactive, identifies and implements client solutions and as appropriate collaborates with internal business partners in a timely manner.
- Effectively executes on contact management strategy through utilization of available tools and resources including routine outbound phone calls and in person meetings.
- Regularly meets with internal business partners to communicate and review business results and pipeline management.
- Manages operational, human capital, reputational and business risk.
Other
- Bilingual (Spanish) Preferred
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
- Customer Focused
- Managing Risk
- Include Intentionally
