The company is seeking an experienced Revenue Assurance Consultant to improve their telecom billing, revenue assurance, and financial auditing processes for their telecom systems.
Requirements
- Strong understanding of telecom billing systems (e.g., convergent billing, prepaid/postpaid).
- Familiarity with OSS/BSS architecture and telecom lifecycle.
- Proficiency in tools like JIRA, Confluence, Excel, SQL, and Visio.
- Experience with Agile/Scrum methodologies.
- Advanced Administrator or Platform Developer certifications.
- MySQL is desired but not required
- Experience with telecom billing platforms (e.g., Amdocs, CSG, Netcracker).
Responsibilities
- Analyze and document business requirements for telecom services (e.g., billing, provisioning, CRM, OSS/BSS).
- Translate business needs into functional specifications and user stories.
- Support system integration, data migration, and UAT during telecom platform upgrades or migrations.
- Conduct gap analysis and recommend process improvements.
- Monitor KPIs and generate reports to support decision-making.
- Assist in vendor evaluation and management (e.g., Amdocs, CSG, Netcracker).
- Ensure compliance with telecom regulations and data privacy standards.
Other
- 3–5 years of experience as a Business Analyst in the telecom industry.
- Excellent communication, documentation, and stakeholder management skills.
- Willing to learn and a self-starter who can work with minimal supervision
- Communication, should have worked in onshore and offshore model
- Bachelor's degree in Engineering, Computer Science, or a related field