Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew business analysis associates help determine business and technology needs, design solutions, improve processes, and represent stakeholders in project efforts.
Requirements
- Knowledge of Microsoft Office tools
- Experience with SQL is preferred, but not required
- Analytical mindset focused on business process mapping and data analysis
Responsibilities
- Analyze, specify, model, and document stakeholder needs throughout the project to ensure they are specific, complete, and realistic
- Actively gather and analyze requirements to continuously discover new findings for successful solutions
- Create detailed reports measuring goals and outcomes, and tying them back to project needs
- Model client processes and user/customer behavior
- Facilitate the development of training and implementation material and post-implementation support
- Ability to complete requirement gathering and analysis of data and processes to understand the needs and expectations of the project, identify gaps, propose solutions, and support decision making
Other
- 0-2 years of relevant experience
- Bachelor’s Degree in Business, Management, Finance, Economics, or similar required
- Must be eligible to work in the US currently and in the future without employer sponsorship
- Strong attention to detail with a focus on end-user (stakeholder) needs
- Creative problem solver able to take multiple approaches to solve complex problems
- Understanding of change management and how this impacts an organization
- Client service mindset and ability to advocate for the customer
- Ability to prioritize the right information at the right time to maximize project efficiency
- Strong written, presentation, and verbal communication, including clear structure and main point communication and documentation
- Excels in ambiguous environments, where quick learning and rapid decision making are important
- Ability to bridge the gap between vague and abstract ideas and produce clear, concise documentation and verbal explanations for any business need
- Onsite work expected - Day 1
