At Gallagher, the business problem is to support EBTPA in analyzing, coordinating, implementing and problem-solving business process and technology issues, and to manage external applications, including interfacing with vendors, to deliver innovative solutions that protect and empower the communities served by Keenan, a leading insurance brokerage and consulting firm.
Requirements
- Minimum of ten (10) years of claims processing experience with strong knowledge of Javelina from Mphasis and Anthem WGS.
- Experience with requirement gathering, specification writing and implementation processes for software preferred.
- Strong knowledge of Javelina from Mphasis and Anthem WGS.
- Experience with data mining and reporting.
- Experience with project management support for systems upgrades and/or major IT initiatives.
- Experience with managing external applications, including interfacing with vendors.
- Experience with software implementation and testing.
Responsibilities
- Serve as the business expert to interface with new or changing business process and/or technology.
- Assist with managing relationship with vendors.
- Assess EBTPA systems functionality vs. business requirements.
- Analyze data to aid the business unit in making development decisions.
- Perform end-to-end testing ensure quality delivery.
- Coordinate release notes for Mphasis release testing.
- Work with team development managers, as well as other cross-functional PM's and IT, to coordinate and manage projects between IT, the EBTPA Department, and external vendors.
Other
- Minimum of ten (10) years of experience in a related field.
- Strong presentation skills required, including the ability to effectively communicate with upper management.
- Must possess analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Accurate and detailed oriented.
