Steampunk is looking to solve business and technical problems in the federal government sector by leading the collection, capture, and management of mission user needs and providing expertise in business process and system analysis, design, improvement, and implementation efforts.
Requirements
- Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements.
- Knowledge and experience with Agile and DevSecOps methodologies
- Ability to produce high quality technical documentation and analysis
- Knowledge of JIRA as an Agile Lifecycle Management Tool
- Experience with testing and examining code written by others and analyzing results, including data validation testing, functional testing, performance and load testing, usability testing, and accessibility (508) testing
- Certified Scrum Master certification is preferred
- Experience with Salesforce applications including maintenance of user accounts, profiles, roles, security and data access, setting up workflows, sharing rules and permission sets
Responsibilities
- Envision, develop, and create requirements to improve tools to streamline processes to gain efficiencies and improve key metrics.
- Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio roadmaps.
- Collaborates with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team.
- Facilitate Increment and planning sessions with clients and team members to ensure that planned work is well defined, planned, articulated, and understood.
- Assist business analysts, team leads, clients, and other team members in the use of JIRA as an Agile Lifecycle Management Tool to track work within the program across multiple product teams.
- Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security and data access, setting up workflows, sharing rules and permission sets.
- Keep up-to-date on new Salesforce features and help determine if we should implement internally.
Other
- Bachelor's Degree and 4+ years of functioning as a business analyst for the federal government
- Eligible to obtain and maintain a government security clearance
- Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
- Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
- Ability to explain technical concepts to non-technical stakeholders and present findings and recommendations
