Citi is looking to drive CoB product growth for CRS currently at 20MM accounts & $21Bn receivables by developing & executing growth strategies driven by decision & data science
Requirements
- Excellent analytical, technical and/or statistical skills with proven ability to translate large volumes of data
- Experience in Credit Cards - Branded or Retail
- Ability in strategic thinking and the ability to frame business problems
- Intellectually curious, consistently seeking and developing new opportunities
- Market research experience
- Ability to lead cross-functional teams through a clear and consistent line of sight regarding critical work activities
- An influencer who communicates clearly and frequently to both technical analysts and non-technical business leaders
Responsibilities
- Leverage Citi’s US Personal Banking data sources to identify key trends, customer behaviors, and market opportunities for product innovation
- Ensure the allocation of investment is aligned to high growth, high value opportunity to drive revenue growth
- Build and maintain a pipeline of opportunities, prioritize initiatives based on impact potential and organizational priorities
- Collaborate with X-functional team to identify Opportunities and risk to revenue targets, quantifying the projected impact of potential product enhancements on key metrics
- Perform advanced customer segmentation and needs analysis to inform targeted product development and personalization strategies
- Collaborate closely with product management, marketing, and external partners to translate data insights into a data-driven product roadmap
- Articulate clear, concise analytical findings and recommendations to senior stakeholders, influencing strategic product decisions
Other
- 10+ years of experience
- Bachelors/University degree, Master’s degree preferred
- Drives client value through insight and innovative ideas
- Delivers results, creates an executable path for achieving critical objectives and driving meaningful outcomes
- Self-motivated, highly adaptive; able to work well in high stress situations
