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The Company is looking to support critical business functions and decision making by overseeing the management and accuracy of Business applications configuration items, including relationships to other CI’s and processes.

Requirements

• Strong data analysis and problem-solving skills required
• Experience with data management preferred
• Knowledge of ServiceNow or CMDB concepts preferred
• Knowledge of Application Portfolio Management concepts preferred
• Experience working in a multi-organizational project preferred

Responsibilities

• Implement and monitor key performance indicators (KPIs) and trend data performance against these metrics.
• Report on data performance to management and recommend corrective actions as needed.
• Identify process improvement opportunities using data analysis, stakeholder feedback, and industry best practices.
• Define, document, and maintain the data management framework, policies, and standards.
• Participate in cross-functional teams to implement process enhancements and change initiatives.
• Participate in a culture of continuous improvement and process excellence.
• Participate in strategic planning and contribute to organizational goals through process innovation.

Other

• Bachelor’s degree and minimum 3 years working with management of IT assets or related experience
• Strong communication and interpersonal skills required
• Maintain strong stakeholder relationships, maintaining a culture of collaboration and trust.
• Travel requirements not specified
• Liberty Mutual is an equal opportunity employer.