The DET Bureau of Application Services is looking to hire a Business Applications Developer to provide advanced technical expertise for the planning, development, implementation, security, and administration of applications with statewide impact, with a primary focus on IT Service Management (ITSM) systems.
Requirements
- Demonstrated experience with ServiceNow development or administration, including configuration of core ITSM modules (e.g., incident, change, request, or CMDB).
- Experience and proficiency with JavaScript for scripting within ServiceNow (client-side and server-side).
- Experience or training in .NET application development for building, maintaining, or integrating applications.
- Advanced hands-on experience with ServiceNow development, including custom applications, integrations (REST/SOAP, MID Server), and Service Portal development.
- Experience in .NET, SQL, and modern development practices (CI/CD pipelines, DevSecOps, automated testing, or containerization).
- Proven experience detailing the ability to lead enterprise-scale ITSM initiatives, including solution design, stakeholder collaboration, and implementation of secure, scalable workflows.
- Knowledge of secure software development frameworks (NIST 800-218 SSDF, ISO 27034) is critical.
Responsibilities
- providing advanced technical expertise for the planning, development, implementation, security, and administration of applications with statewide impact, with a primary focus on IT Service Management (ITSM) systems.
- research, standardization, deployment, administration, and support of all tools associated with business applications and enterprise systems.
- analyzing, designing, planning, implementing, and maintaining advanced applications, tracking emerging technologies, and applying DevSecOps principles across the software development lifecycle.
- leveraging out-of-box functions and work in low-code no-code platforms to meet business requirements.
- ITSM administration as well as web application design and development to ensure business partner’s needs are met.
- system integration, database development, reporting, and production support.
- consultation and leadership to IT professionals and coordinates with project managers, security specialists, and enterprise users.
Other
- All employees are expected to live and work in Wisconsin.
- This position will have the option of working remotely upon agreement of the supervisor but may be asked to come into the office periodically.
- DOA does not sponsor work visas.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form upon hire.
- Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
