TD is looking to support credit card portfolio marketing in the US by enhancing customer engagement, managing credit lines, and driving new marketing strategies through portfolio analysis. The Business Insights Specialist will generate analytical insights to address business issues and identify opportunities for growth and value.
Requirements
- SQL, SAS, Python, Tableau, Databricks
- Ability to work efficiently in both AWS and Azure cloud environments
- Strong BI & Reporting skills combined with Proficient PC skills including a strong competency in MS Excel and PowerPoint, and analytical and reporting software packages
- Experience with data analytics and visualization
- Statistical Analysis experience a plus
- Able to collect, clean and interpret data from multiple sources efficiently
- Test design/design of experiments preferred
Responsibilities
- Conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value.
- Works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
- Oversees and/or independently performs tasks from end-to-end
- Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs.
- Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience.
- Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business.
- Synthesizes complex and vast amount of information and translates into actionable insights and strategy.
Other
- Familiarity with the credit card business and customer life cycle are essential.
- Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; 5+ year of relevant experience; higher degree education and research tenure can be counted
- Credit Card experience in banking or retail analytics strongly preferred
- Marketing Analytics experience a plus
- Ability to work closely with business partners to understand business problems, define success, and determine actionable insights.
