DAVIS is seeking an IT Intern to assist the IT department with a variety of tasks related to assisting end users with troubleshooting, imaging new computers, and implementing devices at project sites around the DC Metro Area.
Requirements
- Windows desktop OS knowledge and MS Office (Word, PowerPoint, Excel & Outlook) experience
- Experience working in an IT department of similar size (15-20 people) preferred
Responsibilities
- Assists in troubleshooting technical problems related to end user PC’s, applications, phone and office equipment
- Documents requests in HelpDesk database
- Assists in supporting mobile devices and office equipment including copiers, scanners, printers and phone systems
- Ensures all information systems equipment and work areas are secured and well maintained
- Images new computers and coordinates replacement with end users
- Assists in the implementation of devices at project sites
Other
- Currently pursuing a degree in Information Technology, Computer Science, or a related field
- Demonstrates strong focus on customer service
- Possesses analytical skills and research skills to identify and solve problems
- Possesses strong verbal and written communication skills and interacts effectively at all levels within the organization
- Consistently works within DAVIS safety standards; promotes safety as a priority with coworkers, subcontractors and external clients
