Delta Faucet Company is seeking a Business Solutions Manager – Product to act as a liaison between the Product business and IT functional teams, addressing business needs requiring IT-based solutions and informing a well-rounded IT Product Portfolio.
Requirements
- Ability to analyze and optimize complex business processes using tools like Visio, Lucidchart, or BPMN.
- Familiarity with hardware, firmware, software development, test automation, serial communication, and IoT devices.
- Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau) to support decision-making.
- Experience with enterprise platforms such as SAP (specifically SAP PLM), Product Development (like Creo/Windchill/Teamcenter/Others) and Information Management (PIM) & Syndication platforms (like InRiver/Salsify) and related interfaces will be preferred.
- Understands overall project and production support needs, plans and supervises support resources (internal and external) appropriately, for incident resolution and SLA alignment.
- Solid understanding of project management methodologies, including Scrum and frameworks like SAFe.
- PMP, Six Sigma, or Lean certification is advantageous.
Responsibilities
- Act as a catalyst driving shared accountabilities across business initiatives from Product Innovation to Product Lifecycle Management (PLM) realms.
- Plan and deliver complex initiatives in business growth and continuous improvement around PLM scope, oversee project and operational plans, establish project teams towards achievement of laid out business objectives.
- Stay tuned with market and industry, ensure organizational readiness, standardize technological solutions in product innovation and lifecycle realms.
- Identify and mitigate risks through proof-of-concept/MVP initiatives.
- Influence end-to-end product journeys by integrating DFC-specific process and technology knowledge.
- Collaborate with teams working across hybrid methodologies (waterfall/agile), embedded multi-functional teams including system/solution architects, field-facing support groups and such.
- Identifying business requirements and detailing the relationships between the components of the application systems (i.e., end users, business processes, product and customer data implications, applications, and devices supporting and governing them all).
Other
- Expertly leading meetings with program and senior leadership, defining scope and business objectives, influence strategic decisions, and resolve issues collaboratively.
- Good communication skills with the ability to translate sophisticated concepts into actionable insights.
- Experience leading business growth through Mergers & Acquisitions, integrating systems and people with assimilation mindset, and managing organizational change.
- 5+ years of experience in complex product management, solutions engineering, or enterprise systems implementation.
- Excellent verbal and written skills.
