The Department of Navy (DoN) requires a Business Systems Analyst to provide customer and application support across various efforts, including modernization efforts, Artificial Intelligence (AI) applications, data analysis, software development, and audit compliance.
Requirements
- 2+ Years’ experience with software development life cycle.
- Experienced in interfacing directly with Customers to provide professional and timely Customer support in a fast-paced environment.
- Ability to become proficient (i.e. Super User) in the use of an enterprise-wide financial database and train other users.
- Experience using Microsoft Word, Excel, PowerPoint, Outlook.
- Experience with Agile methodologies, including Jira (desired).
- Experience with Adobe Captivate to create/update Computer Based Training (CBT) (desired).
- Experience with AI tools, methodologies, and/or data analytics (desired)
Responsibilities
- Collaborate with cross-functional teams and Government customers to design, build, and deliver innovative features while supporting various modernization efforts.
- Identify opportunities for Artificial Intelligence (AI) applications, data analysis, software development, and audit compliance.
- Support various operational areas including customer support, agile software development supporting all functional phases of the software development life cycle (requirements, design, testing, training, production support), application system analysis, developing standard operating procedures, audit compliance, end user training, and Help Desk support.
- Provide expertise in PPBE to support application functionality and recommend enhanced features and functionality to better support and automate the PPBE processes.
- Perform requirements gathering, analysis, and metrics collection to promote efficiency and effectiveness for Customer needs.
- Act as a liaison to support collaboration between the application technical team, government sponsors, and application end user community in coordinating software releases and operational deliverables.
- Coordinate with stakeholders to adhere to financial and IT audit standards of operations and systems.
Other
- Ability to obtain an Interim/Secret Clearance.
- Possess strong written and verbal communication, analytical, critical thinking, and problem-solving skills.
- Experience with defining complex requirements.
- Track record of following through on commitments/deliverables on time with minimal or no re-work.
- Candidates must be located in the Washington, DC metropolitan area with the ability to work onsite daily.
