Arkansas Blue Cross and Blue Shield is looking to solve problems, achieve business requirements, and improve system performance by analyzing and configuring application systems, and modifying existing systems to improve workflow or serve new purposes.
Requirements
- Systems analysis
- Data testing and/or software application testing
- Technical and analytical skills
- Proficiency working with MS Office Suite, including Excel, Access and other query tools.
- Ability to use query tools.
- Structured Query Language (SQL)
Responsibilities
- Assists in the design of new projects and programs by evaluating current practices, while conferring with management in order to define scope of work, purpose, goals and objectives, timelines and resource requirements for implementation.
- Assists with developing test scripts, executing test plans and maintaining test cases to assess system functionality and ensure user acceptance testing.
- Collaborates with various internal departments, analysts, development teams, external customers, and leadership to obtain cross functional team consensus on the interpretation of business requirements and needs.
- Develops enterprise business solution systems requirement documents and technical specification documents for applications, which may also be used to assist user groups with the development and delivery of training programs or presentations.
- Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop statistics and design methodologies to be used for decision making and new business initiatives.
- Performs root-cause analysis and audits to verify workflow and identify process improvements.
- Serves as a technical resource to guide the research, design, development, testing, documentation, implementation, maintenance, and evaluation of new enterprise business solution systems and enhancement of existing systems to meet business needs.
Other
- Bachelor’s degree in Business, Computer Science, Healthcare Management or related field. In lieu of degree, five (5) years' health related non-clerical experience with an insurance, managed care, healthcare or technology related organization will be considered.
- Minimum three (3) years' business systems analysis experience with a complex system technology. OR applicable Masters in related field with minimum one (1) years' experience.
- Problem sensitivity
- Attention to detail
- Excellent communication skills
