At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve, and we are looking for a Business Systems Analyst Consultant to deliver the best experience for our customers.
Requirements
- Application Development
- Business Management
- Customer Solutions
- Design
- Group Problem Solving
- Process Improvements
- Release Management
Responsibilities
- Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
- Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements.
- Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed.
- Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results.
- Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.
Other
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Bachelors degree
- 3+ years of relevant / direct industry experience
- CBAP (Certified Business Analysis Professional) certification preferred
