TrueNorth is looking to drive improved client experience and operational efficiencies through the implementation of technology solutions and enhancements
Requirements
Proficient in Microsoft Office, including Word, Excel, Outlook and basic PowerPoint functions
Experience with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
Responsibilities
Collaborate with colleagues, clients, carriers and vendors on business requirements and implementation of new tools, features and processes
Create and maintain documentation on requirements, processes, policies, application configuration and help related materials for end users
Implement enhancements to business applications; keep current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems
Assist with the implementation of projects and ensure successful outcomes by following Project Management processes and procedures while coordinating across teams and functional areas
Work with the business to assist with developing detailed User acceptance test cases and flows. Including devising test plans, creating test cases, establishing protocols and appropriate testing environments, and coordinating testing
Other
Must be of Junior or Senior status, currently pursuing a degree or certificate in Management Information Systems, Computer Science, Business or related field
Prior internship or job experience
The ability to work successfully in a fast paced, rapidly changing environment
Strong critical thinking and problem-solving skills
Excellent interpersonal communication skills, both written and verbal
