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Cabinet Software Support Technician

Cyncly

Salary not specified
Oct 24, 2025
Tuscaloosa, AL, US
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Cyncly (Mozaik Software) is looking for a Cabinet Software Support Technician to provide technical assistance to current and prospective customers, ensuring they can effectively use Mozaik's software solutions for cabinet making and manufacturing.

Requirements

  • Experience with cabinet manufacturing software.
  • 1 year of Mozaik software usage is preferred.
  • Experience with CNC machinery is an asset.
  • Knowledge of cabinet manufacturing machinery is an asset

Responsibilities

  • Providing one-on-one online support to our customers.
  • Providing help to our Customers through the Team Support system.
  • Providing online technical demonstrations of our product to potential customers.
  • Answering technical questions from prospective customers by phone.
  • Participate in product development meetings

Other

  • Representing Mozaik at industry trade shows.
  • Experience within the custom cabinet industry is required. (SMB)
  • Strong communication skills are required.
  • Technology skills are an asset.