Ethos Cannabis is seeking a Cannabis Product Associate to assist with the activities and operations of their dispensary, focusing on providing excellent customer service and ensuring accurate product sales to patients.
Requirements
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Proficiency in computer usage, including retail point-of-sale software
- Cash register experience with speed and accuracy
- Precise math skills
- Ability to work in a fast-paced, changing, and challenging environment
- Detail oriented with an eye on process optimization
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
Responsibilities
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
Other
- Minimum of a high school degree required; college degree preferred
- 2 years of customer service experience
- Cannabis experience preferred
- Ability to work 7 days per week including some holidays and to be flexible with schedule
- Must be at least 21 years of age and able to pass a fingerprinting background check
