The business problem that Access Connections to Success (ACTS Career Center) is looking to solve is to provide comprehensive case management services and job development to justice-involved youth and young adults ages 18-24, and connect them to unsubsidized employment opportunities aligned with their skills and goals.
Requirements
- Master’s degree required in Human Services, Social Work, Public Administration, Criminal Justice, or a related field.
- 2–4 years of experience in nonprofit case management, workforce development, or social services.
- Demonstrated experience working with justice-involved individuals, including those with criminal or juvenile justice involvement.
- Proficiency in computer systems and databases (e.g., Salesforce).
- Experience in data-driven environments with strong documentation and reporting requirements.
- Experience in job development, employer relations, or workforce placement (preferred).
- Knowledge of O*NET, career assessments, and labor market information (preferred).
Responsibilities
- Conduct participant intake, eligibility screening, and enrollment in compliance with DOL and ION program requirements.
- Develop, implement, and monitor Individual Success Plans (ISPs) in collaboration with participants.
- Facilitate employment-focused cognitive behavioral intervention (CBI) curriculum in group settings to address attitudes, behaviors, and decision-making related to employment.
- Deliver or coordinate job readiness and life skills training, including workplace expectations and professionalism, resume development and interview preparation, soft skills, communication, and conflict resolution, goal setting and career planning.
- Identify, cultivate, and maintain relationships with local employers willing to provide employment opportunities to justice-involved youth.
- Match participants with appropriate employment opportunities based on skills, readiness, and career goals.
- Maintain accurate, timely, and confidential participant records in compliance with DOL, ION, and organizational requirements.
Other
- Strong group facilitation and presentation skills.
- Ability to work with justice-involved individuals, including those with criminal or juvenile justice involvement.
- Ability to lift up to 5 pounds (minimal physical demands).
- Requires flexibility to accommodate participant and employer schedules.
- Office-based position with frequent travel to partner sites, employer locations, and satellite offices.
