The Public Sector Lockbox business is looking to solve the problem of managing government clients' receivables and sensitive documents, with a core function of Data Entry in Getzville.
Requirements
- General PC Proficiency; including MS Office and Lockbox Applications
- Public Sector Lockbox operations experience preferred
- Excellent attention to detail, targeting straight-through-processing
- Strong data entry skills
- Manual dexterity required, all tasks are repetitive
- Prior Lockbox, payment processing, banking experience or operations experience preferred
- Must be able to speak/write/understand English
Responsibilities
- As a critical member of the operations team, accountable for meeting or exceeding quality and productivity standards in all data entry functions including the auditing of those functions
- Demonstrate high level of focus and attention to detail, ensuring strong quality and minimizing rework
- Readily and positively adapts to changes in deadlines and changes in daily work assignments
- Expected to escalate observed issues timely and appropriately
- Proactively identify opportunities for process improvements yielding increased productivity and efficiency for the operation
- Operate within a highly regulated, high security environment; adhere to all departmental and corporate policies and procedures, dress code, client requirements and compliance guidelines
- Assist with staff education as needed
Other
- Demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment
- Ability to work in a fast-paced team-oriented operation with strict deadlines and service levels
- Flexible and adaptable, able to multi-task and prioritize in a high paced processing environment with strict deadlines and service levels
- U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
- Must pass an extensive background check including criminal, credit and drug (renewed every 5 years)
