The Public Sector Lockbox business is looking to solve the problem of managing government clients' receivables and sensitive documents by providing a variety of services including Mailroom, Batching, Scanning, Dispatch and Data Entry.
Requirements
- General PC Proficiency; including MS Office and Lockbox Applications
- Public Sector Lockbox operations experience preferred
- Excellent attention to detail, targeting straight-through-processing
- Strong data entry skills preferred
- Manual dexterity required, all tasks are repetitive
- Ability to work in a fast-paced team-oriented operation with strict deadlines and service levels
- Flexible and adaptable, able to multi-task and prioritize in a high paced processing environment with strict deadlines and service levels
Responsibilities
- Perform end to end document and payment processing across all core functions for Public Sector Lockbox (mail receipt, document assembly, image capture, data entry and outbound shipping preparation, etc.).
- Safely operate mail center automated equipment
- Proactively identify opportunities for process improvements yielding increased productivity and efficiency for the operation
- Operate within a highly regulated, high security environment; adhere to all departmental and corporate policies and procedures, dress code, client requirements and compliance guidelines
- Assist with staff education as needed
- Actively engage in cross-site, cross--shift committees and initiatives
- Actively contribute to a positive team environment and culture
Other
- Demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment
- U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
- Must be able to speak/write/understand English
- Must pass an extensive background check including criminal, credit and drug (renewed every 5 years)
- High School diploma or equivalent
