The Public Sector Lockbox business is looking to solve the problem of managing receivables and important documents for clients, specifically in client-impacting and quality control functions.
Requirements
- Intermediate Microsoft Office required
- TMS and Citrix skill preferred
- Strong proficiency and productivity in at least three functions (mailroom, batching, scanning, data entry, dispatch, and etc.)
- Proficiency with numbers
- Manual dexterity required, all tasks are repetitive
Responsibilities
- Primary responsibility for this position is to process Public Sector applications specifically in client-impacting and quality control functions such as intercept, sRGB review, end-of day cutoff, dispatch auto verification, reject processing, data entry, etc.
- Accurate data entry of both alpha and numeric data entry to process Public Sector Records
- Meet and/or exceed production and quality standards across minimum of three of the site’s functional areas, as well as being a subject matter expert
- Fully understand the full operational flow and perform multiple operational functions as business needs fluctuate throughout the business day
- Identify potential issues, recommend solutions and escalate to local management as necessary
- Identify and submit process improvements
- May support training needs
Other
- A demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment
- U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
- Must pass an extensive background check (renewed every 5 years)
- High School diploma or GED required
- Ability to work additional hours based on business needs
