The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team at Citi.
Requirements
- Intermediate Microsoft Office required
- Strong attention to detail and solid time management and organization skills
- Ability to quickly grasp operational processes and understand training
- Strong ‘influence management’ skills
- Ability to provide leadership in a fast-paced, changing environment
- Demonstrated ability to appropriately respond under pressure and effectively multi-task in a fast paced environment
- Strong and effective written and verbal communication skills across diverse audience and levels
Responsibilities
- Utilize reporting to keep up with the progress of work on the production floor
- Perform daily cash responsibilities
- Review of audit controls and documents, help prepare for audit reviews and monthly MCA
- Monitor batching volumes
- Keep up with escalations and respond to follow up questions from Prod Support and Sr. Managers in a timely manner
- On the fly strategy discussions with peers, manager, and OC’s by visualizing and understanding what is happening on the production floor
- Collaboration with on-site MNX team for pickups and delivery
Other
- A demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment
- Minimum 2 years supervisory experience required, in lockbox operations environment preferred
- BS/BA or equivalent work experience required
- U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
- Must pass an extensive background check (renewed every 5 years)
