The Public Sector Lockbox business needs to process payments and sensitive documents for government clients, requiring efficient and accurate handling of mail, scanning, data entry, and dispatch.
Requirements
- General PC Proficiency; including MS Office and Lockbox Applications
- Public Sector Lockbox operations experience preferred
- Prior Lockbox, payment processing, banking experience or operations experience preferred
- Strong data entry skills preferred
- Manual dexterity required, all tasks are repetitive
Responsibilities
- Perform end to end document and payment processing across all core functions for Public Sector Lockbox (mail receipt, document assembly, image capture, data entry and outbound shipping preparation, etc.).
- Safely operate mail center automated equipment
- Proactively identify opportunities for process improvements yielding increased productivity and efficiency for the operation
- Assist with staff education as needed
- Operate within a highly regulated, high security environment; adhere to all departmental and corporate policies and procedures, dress code, client requirements and compliance guidelines
Other
- Must be able to work weekends/holidays, additional hours as required and successfully complete the government-required background check.
- Demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment
- Ability to work in a fast-paced team-oriented operation with strict deadlines and service levels
- Flexible and adaptable, able to multi-task and prioritize in a high paced processing environment with strict deadlines and service levels
- Able to meet the physical demands of the job; lifting up to 40 pounds, performing repetitive bending and lifting related tasks as well as walking and standing for long periods of time
