Cboe Global Markets is looking for a Client Intelligence Platform intern to assist in the development and maintenance of their Salesforce instance and integrated toolset, including Sigma dashboards for data visualization. This internship aims to provide hands-on experience in operational administration, configuration, and support of key business systems while learning about Exchange technology and operations.
Requirements
- Familiarity with CRM systems, preferably Salesforce
- Basic understanding of data visualization tools
- Experience with database administration
- Knowledge of data visualization techniques and tools
- Previous internship or project experience with Salesforce or similar platforms
Responsibilities
- Assisting with the operational administration, configuration, and support of the Salesforce database
- Learning and supporting user setup, profiles, roles, groups, security and permissions, workflows and validation rules, and custom objects and fields
- Monitoring and analyzing site metrics, system performance, and user activity
- Collaborating on continuous improvement initiatives to enhance user experiences and increase efficiencies
- Developing and creating reports and dashboards in Salesforce to support key business metrics
- Training users on Salesforce functionality and new features, as well as workflow enhancements
- Consulting with business stakeholders to gather and confirm business requirements
Other
- Candidates should be versatile, eager and able to work in a fast-paced, time-sensitive financial and technical environment.
- Our interns will have the flexibility of working 2 days remotely, and 3 days in office per week at one of our state-of-the-art offices in Chicago, Kansas City, and New York City.
- To be eligible for this internship, applicants must be enrolled in a university or college program and should not be scheduled to graduate before December of the internship year.
- Our internship program runs from June to August and you will wrap up your internship with a final presentation and retreat.
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
