Infosys is seeking a Manager of Client Services to manage client relationships and drive business development within the manufacturing industry, focusing on AI strategy and adoption.
Requirements
- Proven ability to articulate value of AI in business terms to business and technical audience of manufacturing industry
- Strong understanding of AI trends, technologies and use cases e.g. predictive maintenance, quality inspection, supply chain optimization etc
- Experience designing or supporting AI go to market strategies targeted at manufacturing sector
- Skilled at orchestrating cross functional teams to shape, position and close AI opportunities
- Hands-on experience as a lead or a team member delivering AI consulting projects including scope like AI strategy, opportunity assessment and roadmap development
- Familiarity with AI/ML solution lifecycle from use case identification to prototyping, deployment and scaling
- Exposure to or experience with AI use case domains like computer vision, NLP, time-series analysis or industrial IO analytics
Responsibilities
- Proven ability to articulate value of AI in business terms to business and technical audience of manufacturing industry
- Strong understanding of AI trends, technologies and use cases e.g. predictive maintenance, quality inspection, supply chain optimization etc
- Experience designing or supporting AI go to market strategies targeted at manufacturing sector
- Skilled at orchestrating cross functional teams to shape, position and close AI opportunities
- Lead the opportunity development process from the front including leading client traction, developing and guiding development of sales collateral, managing proposals & orals
- Hands-on experience as a lead or a team member delivering AI consulting projects including scope like AI strategy, opportunity assessment and roadmap development
- Familiarity with AI/ML solution lifecycle from use case identification to prototyping, deployment and scaling
Other
- Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
- Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- Strong storytelling and pitching ability to present AI solutions and services to CXOs
- Strong stakeholder management skills across internal sales, domain and technical teams
