Cox Automotive is looking to solve the problem of maintaining and expanding relationships with its highest profile, most complex Automotive L3 Dealer Group clients, and to identify and understand the client’s needs and provide solutions to drive revenue growth and client retention.
Requirements
- Previous experience in the automotive industry strongly preferred
- Previous experience in media, advertising (preferably digital); knowledge of competitive landscape, rates and selling points preferred
- Previous experience using a Customer Relationship Management system preferred
- Previous experience meeting face-to-face with customers preferred
- Knowledge of Autotrader, KBB.com, and Kelley Blue Book Instant Cash Offer
- Experience with digital media and software products
- Ability to analyze product performance and client business trends
Responsibilities
- Build and grow long-term, trusting relationships with a range of contacts both at assigned dealerships, including the highest level in each rooftop (e.g., General Manager), and with corporate levels including parties such as Marketing Managers, Used Vehicle Directors, Regional Operational Strategist, Area Vice Presidents, and the like who work with sub-groups of dealerships across their respective orgs.
- Identify whitespace opportunities at the rooftop level and grow revenue with connected strategies alongside C-Suite partners, specific to group centralization model
- Monitor and analyze product performance and client business and performance trends to determine adjustments needed to optimize product utilization (according to the client’s business goals/objectives).
- Interpret Cox Automotive reporting and analytics to explain product performance, optimization issues, and best practices to the customer in the context of their business goals and market trends.
- Adhere to custom rules of engagement within each Dealer Group profile (service and/or sales oriented, product-specific, consultation debriefs, etc.)
- Train customers to use core Cox Automotive Media and Software products (Autotrader and Kelley Blue Book); involve other business unit specialists for advanced product training (Software) when needed.
- Compile and share relevant reports or documentation related to the customers’ business and performance of Cox Automotive products as it relates to their business for the benefit of customers and sales and business development leadership.
Other
- Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field
- Travel within an assigned sales territory will be required (up to 75%).
- Safe drivers needed; valid driver’s license required.
- Must live in the Northern and Central California market and Northern Nevada and Utah region
- Ability to work in a fast-paced environment and prioritize tasks effectively
