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Client Success & Account Executive - Recruitment Software For University Music Schools

ShopWindow

$22 - $25
Sep 29, 2025
Remote, US
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University music departments, marching bands, and performing arts organizations have finite financial and staff resources and dream of deploying the same caliber of technology and marketing as a Fortune 500 company. They rely on Musicwindow to help them recruit the next generation of music students, and this role is to ensure clients achieve real results in a way that is low-lift for them.

Requirements

  • Ability to learn our marketing SaaS platform quickly and connect it to a client’s recruiting strategy.
  • Strong messaging instincts: Experience crafting written messaging that sparks action - ensuring our clients’ campaigns actually perform.
  • AI prompting skills (Nice to Have): Experience crafting effective prompts for AI tools is a plus, especially as we help clients set up recruiting bots.
  • Light marketing experience (Nice to Have): Ability to review deliverables with a critical eye, ensuring messaging, design, and workflows meet high standards before clients ever see them.

Responsibilities

  • Help clients make the most of the Musicwindow platform to reach prospective students, capture interest, and convert leads into enrollments.
  • Guide clients on crafting compelling headlines, copy, SMS, and email messaging that drives action from prospective students.
  • Work closely with Musicwindow’s production and support teams to turn each client’s vision into reality—bridging the gap between what they imagine and what actually gets implemented.
  • Use tools (including AI where appropriate) to stay productive.
  • Connect the Musicwindow marketing SaaS platform to a client’s recruiting strategy.
  • Craft effective prompts for AI tools is a plus, especially as we help clients set up recruiting bots.
  • Review deliverables with a critical eye, ensuring messaging, design, and workflows meet high standards before clients ever see them.

Other

  • 2–3+ years of SaaS account management or client success experience (or related experience working directly with clients).
  • Confidence building relationships with university leaders, faculty, and staff - and the ability to speak with them as peers.
  • A proactive, problem-solving approach - you don’t just wait for requests, you look for problems and help clients uncover what they really need.
  • Strong organizational skills to balance multiple accounts and priorities.
  • Job-Type: Full-Time 30-35 Hours per week