Optum is looking to improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. The Clinical Content Developer will develop and update the clinical content of Optum Clinical Products to ensure it represents best evidentiary practice standards and meets requirements for different users, applications, and contexts.
Requirements
- Licensed Healthcare professional - RN, NP, PA, OT, PT - with a license in good standing
- 3+ years of experience in direct patient care
- 1+ years of experience writing professionally or summarizing clinical research studies
- Demonstrated proficiency with various software applications, including but not limited to MS Word, MS Excel, MS PowerPoint
- Experience with utilization management (UM), case management, or use of evidence-based guidelines such as InterQual/Clinical Decision Support applications
- Research and Evidence-Based Medicine (EBM) knowledge or experience
- Demonstrates ability to adopt technology or has proficiency with various software applications, including but not limited to MS Office suites, Teams, and proprietary software
Responsibilities
- Utilizing the principles of evidence-based medicine (EBM), design, develop, and update clinical content through the critical appraisal and synthesis of information gathered from extensive review of the medical literature for the InterQual Level of Care product line.
- Collect and incorporate feedback from external peer reviewers and clients to ensure real-world clinical accuracy and usability
- Perform Quality Assurance of clinical content and create and maintain clinical documentation, as required
- Serve as a clinical resource and subject matter expert for both internal and external customers
- Collaborate with Product Development (PD), Product Management (PM), Product Owner (PO), and Business Systems Analyst (BSA) as needed
- Participate in developing project plans, monitoring tasks, and ensuring on-time delivery of clinical development projects
- Participate in field research that contributes to product advancement as needed
Other
- Travel Limited <10%
- Proven willingness to learn and explore new technologies
- Proven problem-solving and critical thinking skills; ability to step through logical pathways to arrive at results
- Proven solid verbal and written communication skills
- Proven results-oriented, effective as both a team member and independent worker with attention to detail and ability to multi-task
