Manages, directs, documents, and organizes Clinical Engineering, corrective maintenance, preventative maintenance, projects, and day-to-day operational duties for assigned hospitals/sites and resources. Functions as the primary contact and “face of” Clinical Engineering for hospital leadership, staff, outside vendor equipment service providers and the greater hospital system. Part of the Clinical Engineering management team across all Jefferson locations managing SLA’s, KPI’s, budgets, OEM and 3rd party support contracts, reporting up to the VP/AVP of Clinical Engineering.
Requirements
- Must demonstrate ability to analyze equipment service maintenance data and summarize the information into a written report
- Must be knowledgeable of equipment management standards and regulations
- Must demonstrate a working knowledge of both clinical applications and equipment service procedures for a wide range of equipment modalities
- Proficiency in performing database management functions
- Knowledge of state-of-the-art electronic and test equipment, quality assurance procedures, and preventive maintenance procedures
- Knowledge of source, use, and applications of alternative parts providers as related to electronic or electromechanical equipment
- Knowledge of computer software-based work order tracking systems
Responsibilities
- Manages day-to-day operations and Biomedical/Imaging staff in support of hospital/site operations, support, reporting, and regulatory compliance.
- Assesses the impact of scheduled preventive maintenance frequency and content on unscheduled equipment failures and recommends/implement changes.
- Monitor and assist with service, repair, and maintenance on clinical equipment and/or assigned equipment/devices/systems.
- Order and/or locate parts as needed, verifying prices and if alternate sources are available and appropriate.
- Monitor vendor and in-house response times to maximize equipment uptime and distribute workloads based on preventive and corrective maintenance service needs.
- Determines training needs for in-house service staff and recommends/implements arrangements to test equipment and tools.
- Participates in all projects related to equipment selection, acquisition, acceptance testing, installation, and user training for equipment used or supported within assigned areas.
Other
- Manages assigned biomedical support staff and locations, including weekly on-call rotation for after-hours and weekend support, Serve as primary point of escalation for support issues
- Prioritize scheduled maintenance for medical equipment maintenance and reviews the status of completion rates, reassigns staff and work priorities to ensure attainment of completion rates
- Reviews all incident reports related to equipment malfunction and/or misuse and takes appropriate actions to ensure that the equipment is taken out of service for failure mode analysis
- Reviews monthly failure rates, response times, productivity, and efficiency work data for all service providers and makes/recommends improvements to maximize available resources
- Interviews candidates for employment and makes hiring and termination recommendations for in-house equipment service staff positions
