Commonwealth Care Alliance (CCA) needs to create actionable, insightful, and intuitive digital products, including Looker dashboards, to drive high-quality care management and delivery for its membership by monitoring member health and improving outcomes.
Requirements
- Experience in presenting data in an intuitive manner for easy use
- Advanced data visualization software experience (Looker, Tableau or PowerBI, for example)
- Advanced SQL and data handling experience in BigQuery, SQLServer, or similar
- Familiarity with ELT data modeling, especially dbt
- Experience in data modeling and troubleshooting
- Familiarity with clinical datasets and healthcare terms
- Experience working with EHRs
Responsibilities
- Organizes, monitors, and implements the design and delivery of products including a set of critical Looker dashboards utilized daily by our clinical teams to monitor member health and improve outcomes.
- Translates complex business processes and Clinical priorities into innovative dashboards to prioritize member care.
- Triage incoming requests for new dashboards and reporting tools, as well as reported errors on existing products.
- Design solutions and incorporate analytic learnings into visualizations for Clinical use.
- Participates in overall analytic community in developing data and definitions as part of overall data governance and analytic support across the organization.
- Create solutions to complex workflows using design practices and visualization resulting in data products that are intuitive and easy to use for clinicians and other stakeholders.
- Triage and troubleshoot and resolve errors and discrepancies originating in the UI; engage the Product Delivery Team for reported errors originating in the underlying data models.
Other
- This position is available to remote employees residing in Massachusetts. Applicants residing in other states will not be considered at this time.
- Perform request intake duties meeting with requestors as needed; gathering and documenting business requirements and use cases
- Support users and stakeholders’ use of data platform and products hosted on the platform by creating reference documentation and maintaining a collection of resources to assist in product use and uptake
- Manage communication strategy with front-end users providing regular updates and education about using products supported by the team
- Schedule and lead knowledge sharing and educational sessions with users and stakeholders about data products, creating content as needed to facilitate the uptake of products and platform use.
