Medtronic is looking to implement and train customers on their Endoscopy Solutions products, specifically the Bravo pH Monitoring System, ManoScan Manometry and pH-Impedance systems, and the SmartPill System. The goal is to increase customer understanding and proficiency, drive utilization of products, and support sales strategies to achieve business plans.
Requirements
- Ability to troubleshoot basic technical issues that may occur with any of Medtronic GI Solutions full suite of products
- Demonstrated ability to articulate highly technical information to a diverse audience
Responsibilities
- Demonstrate solid understanding of the clinical application of all products. Apply product and clinical knowledge to troubleshoot and problem solve
- Conducting/supporting local, regional and national educational courses targeted to physicians, nurses and medical personnel
- Support Marketing and Sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as required
- Support Commercial Excellence Department when needed by participating in and conducting product training, as needed for the existing sales force and newly hired Account Managers to develop their proficiency with Medtronic GI Solutions product lines, and to ensure they are fully equipped to successfully drive their business
- Support and train newly hired CS team members
- Through Sales Force. Com (SFDC) update account information regarding installation, in-service and training records, as per corporate guidelines and established standard operating procedures
- Ability to travel overnight to client facilities by auto or aircraft 50-75% of the time
Other
- This CPS should be based in the Pacific Northwest or Northern CA.
- This role involves 75% travel including overnight.
- A valid driver's license is essential for this role.
- Demonstrated success in working in a team setting and matrix managed environment
- Excellent interpersonal, written and verbal communication skills with individuals at all levels in business
- Strong organization and time management skills
