Washington University in St. Louis is seeking to support clinical research by ensuring adherence to protocols and quality of information received
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience
- Customer Service (1 Year) experience
- Detail-Oriented, Information Organization, Interpersonal Communication skills
Responsibilities
- Maintains and updates site demographics on computer database; logs forms received and file as appropriate; prepares reports from database to include weekly reports and other reports as requested
- Receives and disseminates study-related regulatory documents and correspondence; assists in screening documents for completeness and compliance with protocol and appropriate regulations; assists in investigating incomplete, inaccurate or missing documents to ensure accuracy and completeness of data
- Communicates and coordinates with other study personnel as required to include data entry and randomization of personnel, pharmacy, laboratories, study sponsors and others as needed for study implementation and routine problem resolution
- Attends routine meetings and other meetings related to the clinical research; stays abreast of information and any changes to study protocol
Other
- High school diploma or equivalent high school certification or combination of education and/or experience
- 1 Year of Customer Service experience
- 1 Year of Medical Customer Service experience (preferred)
- Ability to work in a normal office environment
- Ability to sit at a desk or table for long periods
