Fairfield University is looking to enhance its cloud-based collaboration ecosystem, with a core focus on Microsoft 365, Google Workspace, and Dropbox platforms, to ensure secure, reliable, and optimized services for communication, file sharing, and productivity across the University.
Requirements
- 3+ years of experience managing cloud collaboration platforms, with deep expertise in M365, Google Workspace, and Dropbox.
- Proficiency in security and compliance tools (e.g., Endpoint Manager, Google Admin, Dropbox Business settings) and automation (Power Automate).
- Strong ability to troubleshoot, optimize, and integrate cloud services for performance and user experience.
- Experience configuring SSO, MFA, and identity management across multiple cloud platforms.
- Skilled in implementing MDM solutions (e.g., Microsoft Endpoint Manager) for device management and policy enforcement.
- Expertise in designing and managing Conditional Access policies to secure access based on device state and user context.
- Ability to leverage AI tools like Microsoft Copilot within M365 and Gemini (Duet AI) within Google Workspaces to enhance collaboration, productivity, and user support.
Responsibilities
- Administer and optimize M365 services (Exchange Online, Teams, SharePoint) for email, collaboration, and data sharing.
- Configure and maintain third-party add-ons and integrations from the M365 marketplace, Google Workspace Marketplace, and Dropbox integrations to enhance functionality and user experience.
- Design automation workflows using Power Automate and Google tools to streamline University processes.
- Monitor and tune platform performance to ensure high availability and responsiveness for all users.
- Implement security and compliance policies across M365, Google Workspace, and Dropbox.
- Manage identity, permissions, and data governance to protect University data and ensure alignment with regulatory standards.
- Configure Conditional Access policies in M365 and Google Workspace to enforce secure access based on device compliance and user risk.
Other
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Occasional after-hours work and on-call availability may be required to support system upgrades, maintenance windows, or critical incidents.
- Excellent interpersonal skills to collaborate with ITS teams and deliver clear training/documentation to end-users.
- Ability to manage multiple priorities and adapt to evolving technology needs in a fast-paced environment.
- All offers of employment are contingent upon a satisfactory background check.
