Shure is seeking an enthusiastic and motivated individual for their Cloud Operations Monitoring Engineering Team to monitor, maintain, and support their cloud-based infrastructure.
Requirements
- Basic understanding of cloud computing concepts and technologies (AWS, Azure, or Google Cloud).
- Exposure to incident management and change control processes.
- Relevant certifications such as AWS Certified Cloud Practitioner or Microsoft Azure Fundamentals.
- Experience with containerization technologies (Docker, Kubernetes) and infrastructure-as-code tools (Terraform, CloudFormation).
- Familiarity with monitoring and alerting tools such as Nagios, Zabbix, Prometheus, or Datadog.
- Familiarity with logging and monitoring solutions like ELK stack, Splunk, or Grafana.
- Knowledge of networking concepts and protocols (TCP/IP, DNS, HTTP).
Responsibilities
- Monitor and ensure the availability and performance of our cloud-based applications and infrastructure.
- Execute routine infrastructure maintenance, patch management, and performance tuning tasks.
- Monitor and respond to alerts and incidents to maintain system stability and minimize downtime.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
- Contribute to designing and implementing new monitoring tools and strategies.
- Document incidents, actions, and resolutions accurately to build a comprehensive knowledge base.
- Analyze system logs and performance metrics to identify potential areas for improvement and optimize system performance.
Other
- Pursuing a master’s degree in Computer Science, Information Technology, or a related field is required.
- Strong analytical and problem-solving skills to resolve complex technical issues.
- Excellent communication and collaboration skills to work effectively in a team environment.
- Self-motivated and able to work independently with minimal supervision.
- Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.
