Microsoft's US Public Sector Industries DIB Team is looking to consolidate, simplify, and accelerate its presence across the Defense Industrial Base (DIB) landscape, empowering commercial contractors in their digital transformation journey to drive mission outcomes, elevate customer experience, and fuel Microsoft's growth.
Requirements
- 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- 3+ years of direct people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
- Ability and Willingness to acquire and maintain a US Government Clearance
- 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- 6+ years experience working in a customer-facing role
- 6+ years experience leading technical projects, teams, or functions
- Understanding and/or experience with Microsoft productivity technologies (M365, Copilot, Endpoint, AVD, Power Platform, Copilot Studio, D365)
- Understanding and/or experience with Microsoft security technologies and capabilities (Modern SecOps, Data Security, and Threat Protection)
- Technical Certification in Cloud-based systems or security
- 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Responsibilities
- Provides support and guidance for the team in identifying and evaluating trends and gathering customer/partner insights to map architecture and digital transformation solutions to customer/partner business outcomes.
- Supports and guides team in developing and expanding existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders.
- Coaches team members to focus on customer/partner experience through efficient delivery.
- Drives adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance to ensure that the team identifies, communicates, and minimizes business and technical risks.
- Provides team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategy.
- Coach teams to deliver seamless, outcome-driven engagements that align with customer success plans and accelerate digital transformation based on Microsoft architecture standards, methodologies and risk management practices.
- Leverage customer, partner, and market insights to shape solution strategies, remove blockers, and influence product roadmaps.
Other
- Candidates must be able to successfully complete and pass a Microsoft Cloud background screening.
- This position requires verification of U.S citizenship due to citizenship-based legal restrictions.
- Model inclusive leadership, cross-team collaboration, and knowledge sharing to build a high-performing, growth-oriented team culture.
- Oversee forecasting, scorecards, and pipeline health to meet business targets and ensure delivery on Microsoft’s Customer Promise.
- Practicing Operational Excellence: Drive delivery through Unified, ensure milestones are tracked and updated, labor is logged timely, delivery consumption is proactively managed, etc.
