Microsoft is seeking a Cloud Solution Architect to drive business value through AI Transformation by creating business value and translating customer challenges into actionable solutions aligned to high ROI customer outcomes.
Requirements
- Experience/working knowledge of Exchange 2013
- Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert, Azure, Amazon Web Services, Google, security certifications)
- 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- 4+ years experience working in a customer-facing role (e.g., internal and/or external)
- 4+ years experience working on technical projects
- Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
- Ability to meet Microsoft, customer and/or government security screening requirements
Responsibilities
- Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes.
- Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
- Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
- Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
- Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.
- Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
- Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Exchange 2013, Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management.
Other
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
- Ability to meet Microsoft, customer and/or government security screening requirements
- U.S citizenship due to citizenship-based legal restrictions
- Verification of U.S citizenship via a valid passport, or other approved documents, or verified US government clearance
- Ability to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements
