Fifth Third Bank is looking to improve its commercial loan fulfillment processes and ensure compliance with changing products, goals, and regulations.
Requirements
- Experience in an automated loan origination environment preferred.
- Knowledge of B2B, CCAS, AFS, Loan Doc Prep System (or equivalent systems), and other banking systems preferred.
- Good personal computer skills with demonstrated knowledge of Microsoft Excel, Word, PowerPoint and Outlook.
- Strong knowledge of commercial lending and loans.
- Strong understanding of all loan products.
- Strong knowledge of local, state and federal regulatory requirements.
- Demonstrates an understanding of applicable bank policies and procedures.
Responsibilities
- Provide training and coaching to new employees in all areas of Commercial Loan Fulfillment regarding changes in process, new commercial loan policies, and system releases.
- Maintain a solid foundation in all areas of commercial loan documentation requirements and regulations for all states in the Bancorp footprint, keeping abreast of changing legal situations, industry trends and product specific issues.
- Prepare Commercial Fulfillment team for use of new or enhanced systems through testing systems prior to releases and conducting training sessions for affected users.
- Identifies, researches, and analyzes production problems and develops solutions through education and training.
- Create and revise procedures, training manuals, and training guides for all areas of Commercial Loan Fulfillment.
- Works with IT and technical partners to ensure system releases for various systems used by the fulfillment teams are completed to specification (Filenet, AFS, Loan Doc Prep System, etc.).
- Processes and/or quality reviews special handling commercial loan work as needed or during high volume periods.
Other
- High School diploma or equivalent. Bachelors degree preferred.
- Five (5) years of relevant experience in Commercial Loan Operations.
- Strong time management and organizational as skills evidenced in previous assignments.
- Professional verbal and written communication skills and the ability to communicate with discretion, understanding when confidentiality is needed.
- Ability to persuasively communicate ideas to all team members.
