Border States is looking to solve the problem of managing commodity projects and providing excellent customer service in the electrical distribution industry.
Requirements
- Comfortable with computers and other technology used in day-to-day activities.
- Experience working at a manufacturer, distributor, or end user of the selected products line preferred.
- Field experience preferred.
- Technical degree or applicable experience may be considered.
- Use of a computer - Continuously
- Use of a telephone - Continuously
- Repetitive motion - (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
- Fingering - (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
Responsibilities
- Partners closely with and builds strong relationships with internal branch employee owners to understand and effectively respond to external customer commodity project needs.
- Partners closely with agents in local markets to work on commodity project bids.
- Supports and is accountable to the core market growth goals for wire and cable pounds growth.
- Works with the commodity team to ensure Customer Commitment Form is filled out and signed by the customer prior to a commodity contract being executed.
- Compiles information for QBR’s given to strategic and core agencies in each metro market for better success.
- Works with the procurement team to ensure the management of the flow of material from planning phase to completion phase is achieved.
- Works with the sales team to ensure the material is taken by the customer as outlined in the project dates of the Customer Commitment Form.
Other
- Bachelor’s degree or equivalent work experience at an electrical distributor required.
- Demonstrated understanding of customer service and conflict resolution.
- Strong multi-tasking skills and ability to work on multiple processes simultaneously.
- Travel - (travel needed to perform job duties) - Occasionally
- Ability to execute sales efforts in an ethical and professional manner which assures a favorable impression of self and company.
