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Compliance & Quality Assurance Administrator

Wayne County

Salary not specified
Aug 26, 2025
Detroit, MI, USA
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The Juvenile and Youth Services department is looking to ensure compliance and quality of all programs and services contracts, and position the center for future partnerships.

Requirements

  • Experience with social service program development
  • Experience with contract compliance
  • Experience with direct client services
  • Experience in the delivery of social services to Juvenile Justice Involved Youth
  • Experience in management of multiple projects and priorities
  • Knowledge of County, State and Federal guidelines
  • Ability to develop and implement corrective action plans

Responsibilities

  • Develop, initiate, maintain, and revise policies and procedures for the general operation of contract compliance and quality assurance
  • Assist with tracking public funding opportunities, maintenance of relationships with funding agencies and assuring that compliance requirements are met
  • Maintain contract compliance standards to meet County, State and Federal guidelines
  • Identify potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues
  • Conduct internal audits of systems, files, case track inputs, documentation, and procedures as related to contractual obligations
  • Develop and implement a contract compliance and quality assurance plan, specific to community contracts and contractors
  • Conduct quality assurance review sessions with each program on a quarterly basis to ensure goals and objectives are being met

Other

  • Bachelor’s degree required
  • Master’s Degree desired
  • Minimum of seven (7) years’ experience
  • Ability to perform other duties as assigned by the Director of Juvenile and Youth Services
  • Ability to work with subcontractors, funders, and external agencies