Northern Trust is looking to accurately receive, validate, and normalize client trade intent into actionable Portfolio Management activity for Fixed Income, Equity, and Money Market/Liquidity products.
Requirements
- 3-5 years’ experience in operational or client servicing background, or within an institutional trust environment.
- Knowledge of institutional trust operations and accounting systems usually acquired through related experience is necessary to administer complex master trust and custody accounts.
- Experience in fund operations, recordkeeper activity and client-facing operations.
- General business knowledge and knowledge of accounting usually acquired through coursework are required to oversee client transactions.
- Analytical, problem solving, and organizational skills are required to identify and resolve account issues.
Responsibilities
- Accurate interpretation and execution of client cash flow and trades for unregistered Fund and Separately Managed Account products.
- Coordination of trade administration for complex investment management clients.
- Management of service requests from clients and partners, executes daily client activity, oversees transaction processing, handles inquiry resolution, obtains appropriate documentation, and ensures systems information is up to date.
- Acts as the servicing and technical resource for clients and internal partners, utilizing knowledge of organization to provide guidance on more complex issues.
- Monitors trust operations and accounting activities to ensure that all necessary reports, documents, tickets, etc. are processed to generate client services.
- Communicates with clients regularly to inform them of trade status, requesting documents or other information when necessary.
Other
- The Client Trade Consultant is accountable for the accurate receipt, validation and normalization of client trade intent into actionable Portfolio Management activity on a daily basis.
- The incumbent is responsible for managing high volume, time and risk sensitive fund orders with a critical eye towards operational detail, risk, and clarity of communication.
- Anticipates and identifies clients' needs for service requests.
- Integrates knowledge of organization to service clients.
- Analyzes client and departmental objectives to make improvements in servicing and operational execution.
