Wealth Management's Core Platform Services group needs to provide stable and scalable infrastructure and technology solutions for all Wealth Management Development Teams, serving as a centralized interface for infrastructure solutions and project support throughout the SDLC process.
Requirements
- Experience administering Unix/Linux in a production environment.
- Understanding of Unix/Linux systems from kernel to shell and beyond, taking in system libraries, file systems, and client-server protocols along the way.
- Programming experience in one or more of the following languages: Python / Shell / Java.
- Experience working with and developing enterprise monitoring/tooling solutions like Grafana, Kibana, Splunk, Graphite, Nagios, New Relic, Netcool, Bigpanda .
- Networking knowledge and understanding of network concepts, such as different protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing).
- Working knowledge about web technologies such as HTML/JS, CSS / API etc.
Responsibilities
- Works with various teams to ensure that the in-scope applications/platforms are meeting performance and stability requirements.
- Performs Post-Incident Reviews of all Major Incidents and determining Action Items required to avoid similar issues/minimize downtime for future Incidents.
- Works with Application Development to ensure that assigned applications/platforms have the appropriate monitoring and metrics in place to appropriately measure performance and stability.
- Acts as the Operations representative in Value Stream planning and prioritizes sessions to ensure that Operational needs of assigned applications/platforms are addressed as needed.
- Works with SCM and Development team to ensure that the Production releases for their in-scope applications/platforms are properly planned and coordinated.
- Ensures that applications/platforms are Operationally ready for Production.
- Performs Monthly Capacity Analysis of applications/platforms within the Value Stream.
Other
- Work with our cross-functional team and join our WMDT Platform Support/Engineering team at HCL Noida and Morgan Stanley Menlo/Alpharetta offices.
- The ideal candidate will be a self-motivated team player committed to delivering on time and should be able to work with and without or minimal supervision.
- Holds quarterly Operational Performance Reviews with Value Stream management.
- Provides review and sign-off/approval of change tickets for the assigned Value Stream.
- Training of Command Center and Application 1st level Support on new SOPs, Knowledge Articles, and any other support-related needs.
