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Verizon is looking to solve the business problem of improving customer experience and driving sales growth by leveraging data, digital engagement, and emerging industry trends. They aim to personalize customer experiences using Artificial Intelligence and optimize user journeys across e-commerce platforms.

Requirements

• JAVA, Python, JIRA, Selenium, Figma/Figjam, Adobe XD or similar prototyping tools.
• Experience with JAVA, Python, JIRA, Selenium, Figma/Figjam, Adobe XD or similar prototyping tools.
• Project experience and/or coursework in user experience design, interaction design, digital sales & marketing, data and predictive modeling, data analytics, product management or product development, or a related field.
• Proficiency in one or more of the following areas: Competitive analysis, customer requirements analytics/management and product management – pricing, positioning, requirements, distribution, marketing and launch, market research.
• Knowledge of consumer, enterprise or telecom products and market.
• Strong leadership, presentation and technical skills.

Responsibilities

• Work closely with business stakeholders to understand their goals and determine how data can be used to achieve the delivery of the next best experience for our customers.
• You may be asked to craft customer experience strategies, drive customer experience projects, and conduct analytics across one or more Verizon Consumer Group functional units.
• Support strategy development for digital and engagement experiences.
• Provide perspective on emerging industry trends and the competitive landscape to provide insight on ways to improve the customer experience and drive sales growth.
• Collaborate with design and partner teams across the business to both learn and contribute to the design process responsible for designing, optimizing, and planning the future of user journeys across e-commerce experiences for Verizon consumers.
• Using Artificial Intelligence strategically to personalize customer experiences.
• Experience with JAVA, Python, JIRA, Selenium, Figma/Figjam, Adobe XD or similar prototyping tools.

Other

• Ability to participate in our hybrid 10-week internship that takes place from June 2026 to August 2026 working a full-time schedule.
• Current enrollment in a Bachelor’s degree program majoring in Experience Design, Graphic or Visual Design, Digital Technology, Digital Media and Marketing, Product Development, Economics, or a related major, with an expected graduation date between December 2027 and June 2028.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.
• Willingness to work in Basking Ridge, NJ, New York, NY or Irving, TX.
• Willing and able to travel.